OfferBeeO
OfferBee
Oct 6

Monthly Lyft credits now missing from “Benefits” section

I did not log into the app for several weeks and when I logged in today, I noticed that the Lyft monthly credit was missing from the “benefits” section. Is this a bug or a Planned change?
CompletedCompleted

3 weeks ago

👍️

changed status toCompleted·3 weeks ago
3 weeks ago

Hi Mark, thanks for flagging this, and sorry for the confusion. This was a bug on our side, not a planned change. A recent update to how we classify card benefits mistakenly treated the Sapphire Reserve's monthly Lyft credit as a checkout discount instead of a credit, which removed it from your Benefits list. It's fixed now. The "$120 in Lyft credits" benefit ($10 per month) is back on your Sapphire Reserve, and all the months you had already logged (January through September) are still there. We also added a safeguard so a credit you've logged usage on won't disappear like this again. If anything still looks off after you reopen the app, just reply here and we'll take a look. Thanks for helping us improve OfferBee!

changed status toReviewing·3 weeks ago